Unmotivated professionals, results always below target and dissatisfied managers. No company has room for a scenario like the one described, because, in such a competitive market, performance must be better and better in order to stand out. Besides knowing and applying concepts such as digital transformation and Customer Centricity, it is essential to understand what high performance teams are.
It is not about counting on skilled professionals and waiting for the results to appear. This is a much broader concept aimed at integrating different employees into a team focused on high performance. It is also necessary to define processes and adopt solutions that allow for an even better performance.
But what are the main benefits of implementing this concept? Why does your company need high performance teams urgently? Clarify these doubts, keep reading this article to understand even more about the topic. Check it out!
What is a high-performance team and what is the importance of counting on one?
As it is a relatively new concept, many managers still do not know exactly what high performance teams are and the importance of these teams. It is not enough to gather talents with different skills to achieve a better performance. The idea is to group the employees in processes that enhance the strength of each one, and consequently, of the company.
In addition, it is important to count on adequate tools to perform more complete work. All that will only work with a team very committed with their goals and responsibilities, and who are protagonists of the journey. That is, a high-performance team brings together qualified professionals, precise solutions, more efficient management and well-defined operational processes.
To better understand how a high-performance team works, we listed some of the most important characteristics:
- Clear definition of goals: all the professionals on the team should know exactly what to do and what objectives should be achieved at the end of a project, avoiding rework, distractions and errors that impact the result.
- Well defined functions: there is no room for doubts in a high-performance team. Each member needs to understand what his responsibilities are and what the rest of the team expects he delivers, avoiding delays and errors in the process.
- Elevated self-esteem and trust: the professionals and managers should create a positive work environment, allowing the adoption of a feedback policy, for example, besides openness for exchange of information and ideas without judgment, with constructive conversations and debates to achieve the final objectives.
- Noiseless communication: plays a key role inside high performance teams, ensuring more transparency so that no information is lost throughout the process.
- Collaboration and self-management: besides encouraging each member to manage its own responsibilities, the collaboration among the whole team is fundamental to ensure better results, especially in the long term.
- Adoption of methodologies as a work philosophy: the application of methodologies to the development of projects is essential to ensure the speed, standardization and, mainly, to deliver what the customer really needs.
How can a high-performance team support the company in delivering value to the customer?
The benefits of adopting high performance teams in your company are many and the most varied. They start with a significant increase in employee productivity, with less time wasted on bureaucratic and repetitive activities and more time spent on strategic actions. with less time wasted on bureaucratic and repetitive activities and more time spent on strategic actions. This is also reflected in the reduction of processes costs within the organization.
Finally, the goal of a high-performance team is to deliver a final product with a high added value. With the characteristics listed above, the trend is that the experience offered to the customers is more complete, given all these factors are considered during the execution of projects, resulting in products and/or services of greater value.
What are the best ways to form high-performance teams?
In practice, what should be done to form high-performance teams within your organization? Check out our tips!
Clarify vision and objective
The first step is to set a goal and the paths to be followed to achieve it. What resources – financial or even employee knowledge and skills – are needed for better performance? From this analysis, it is easier to establish which investments should be made.
Count on correlated indicators
The use of correlated indicators is essential to making decision-making more precise. After all, how do you know what is the best path to follow without a technical foundation? It is necessary to use data, metrics and relevant information to create a team that is really in search of the best results.
Establish individual performance contracts
To be part of a squad, it is important that professionals are highly motivated and the best way to do this is to establish individual performance contracts. The idea is to better understand the deliveries of each professional and offer rewards to better performance, creating an even more motivating and challenging environment.
Monitor the results
Monitoring is also an essential part in the creation of high-performance teams. It is necessary to understand what the results and implications of each of the decisions made by the team are. Besides, the analysis process is essential to find out which strategies work, which need to be improved and what are the main needs and requirements of the customers, allowing constant evolution.
BRQ’s Managed Squads
Within the concept of high-performance teams, there are different models which have some ideas and strategies in common. One example is the Managed Squads by BRQ. In practice, they are cross-disciplinary teams, that is, they count on professionals from different areas of knowledge who develop even more complete services and solutions together.
All the work done by the Managed Squads is based on the Lean and Agile cultures, creating faster and more efficient cycles, and ensuring deliveries of higher value to end customers. Besides, the concept of self-management is also applied, offering more freedom to the professional and ensuring that each one of them understands and assumes their own responsibilities to reach the defined goals.
High performance teams play an increasingly important role in the organizational structure of a company. Taking that into consideration, it is essential to understand more about the relevance of these teams, the benefits to your company and what to do to put this concept into practice. Now that you know what high-performance teams are and how the Managed Squads by BRQ work, how about taking the next step and ensuring that your team’s performance keeps improving? Contact us, learn more about our tools and create high level teams!